Princess Cruises is the third largest cruise ship operator in the world and part of the world’s leading cruise holiday company, Carnival Corporation (represented in the Asia Pacific region by Carnival Australia). Known as the Destination Experts, Princess Cruises visits over 350 ports around the world. Locally, Princess Cruises has operated cruises for more than 10 years and has five ships departing from Sydney, Brisbane, Melbourne, Fremantle and Auckland. Princess Cruises is a multi-award winning cruise line having won AFTA’s Best Cruise Operator for four years running from 2009 to 2012.
Our Cruise Consultants are the voice of Princess Cruises, taking inbound calls from direct customers and travel agents wishing to book a cruise holiday or with questions regarding an existing booking. Our cruise consultants are responsible for driving cruise sales, encouraging customer loyalty and ensuring all pre-cruise booking enquiries are answered in an efficient and courteous manner.
We are presently recruiting several full time and part time opportunities (20, 22 and 25 hours per week) to commence on 11 May. We seek applications from people with a strong desire to work within the travel and tourism industry who bring:
• recent experience within a customer service position, either face to face or phone based
• a commitment to providing a high level of customer service / sales through service
• excellent verbal and written communication skills
• strong interpersonal and relationship building skills
• strong PC literacy and good keyboard skills
• self motivation and a strong team orientation
All applicants need to have the flexibility to be rostered to work between 7am to 7pm Monday to Friday and 8am to 4pm Saturday (Saturdays and Mondays are crucial).
For further information and to apply online, please visit our careers website: careers.carnivalaustralia.com Job Reference CAR/1155067 (part time) and CAR/1155069 (full time)