Want to work for a leading UK online business specialising in flowers, gifts and hampers who are close to being a prestigious number 1 in the UK!?
Have a passion for great customer service and giving others the best customer experience possible by being professional but empowered to also be creative?
Want to work within a small team of professional customer service experts and collectively manage your workload?
We are looking for Customer Services Representatives who:
have a good level of written and spoken English and communication skills;
have a flair for creativity in writing and in personalising templates;
can work on their own initiative within a team;
can think outside the box and communicate their thoughts in offering a better customer experience;
have a minimum of 3 years’ experience in a customer service role;
eperience working with Social media like Facebook and Twitter is considered an asset.
In return, we offer:
A fun, multicultural and diverse environment
Training and tools for you to succeed in this position and grow further
Flexible working hours that include night shift work
We are looking to invest in employees who want to be part of a fantastic team and are passionate about driving up customer satisfaction ratings that will help us achieve the goal of our customer in becoming the number 1 in the UK
Reference Number: CSR-ENG