Do you want to be part of a fantastic team?
Want to work for a leading online lottery company with an international presence?
Have a passion for great customer service & giving others the best customer experience possible by being professional and empowered to go the extra mile?
Want to work within a small team of professional customer service experts & collectively manage your workload?
We are looking for Customer Services representatives who:
Have excellent verbal and written communication skills in Russian and English
Have the ability to work on their own initiative and manage & prioritise their workload
effectively & also work within deadlines
Love to interact with customers and have the ability to build rapport with customers
which creates customer relationships and retention
Have a minimum of 2 years’ experience in a customer service role
In return, we offer
A fun, multicultural, dynamic and diverse environment
Being part of two fantastic small teams
Training and tools for you to succeed in this position and grow further
Flexible working hours with different shifts including night shifts
Attractive bonus opportunities.
Reference Number: CSR – RUS