An exciting opportunity exists to join this progressive organisation as a Help Desk Analyst. Reporting to the Application Support Manager, you will provide technical support to GDS users and foster strong relationships with internal and external customers. Using your strong travel industry knowledge of reservation systems, the ideal candidate will have airline or wholesale background and be technically savvy. The role is varied and includes:
• Manage software implementations for upgrade and deployment;
• Streamlining workflows;
• Develop and maintain new skills to support new products
• Write Model travel itineraries using SQL
• Understand and resolve client issues
To secure this unique opportunity you will have superior communication skills, have an analytical mind and great attention to detail. A background in airline; training or travel technology would be highly regarded.
Hours are Monday to Friday and rotate between 8am to 4.30pm or 9.30 to 6pm.
To be considered for this role you must have Australian permanent residency plus worked in a similar role in Australia in the past 5 years.
To apply online, please click on the appropriate link below and attach your resume in a Word Doc. Alternatively, for a confidential discussion, please contact Cristina Gines on (02) 92785100 or 1300 inPlace, quoting Ref No 9759..
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