Travel Daily | Qantas expands upgrade options

QANTAS says its new “at the gate” upgrade functionality (TD yesterday) has been introduced following extensive feedback from Qantas Frequent Flyers who have been frustrated when their Flight Upgrade Award requests using points are denied, yet they see empty seats available when boarding.

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The above snippet is the first part of an article sent to subscribers in Travel Daily's issue from 22 May 12
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