BA plans to Know Me
July 4, 2012
BRITISH Airways has launched a
customer service program, dubbed
“Know Me”, with the aim of
collating data on the experiences
of every passenger to improve
their own service offerings.
The above snippet is the first part of an article sent to subscribers in Travel Daily's issue from 04 Jul 12To see the full story, see the embedded issue below or CLICK HERE to download Travel Daily from 04 Jul 12