New advocate to handle air gripes
July 9, 2012
AIR travellers unhappy with the
progress or result of official
complaints filed with airlines will
now have an alternate course of
follow-up with the appointment
of Australia’s first Airline Customer
Advocate (ACA) in Ms Julie Lines.
The above snippet is the first part of an article sent to subscribers in Travel Daily's issue from 09 Jul 12To see the full story, see the embedded issue below or CLICK HERE to download Travel Daily from 09 Jul 12