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TMS Asia-Pacific plans to “raise the bar” on travel recruitment engagement with candidates and clients in Australia, to a field in need of “some fresh input and insight”. Speaking at a trade media event in Sydney yesterday, newly joined TMS Principal Mark Rizzuto said there’s untapped opportunities for the recruitment specialist to “position its business into a fresh space.” Rizzuto, who recently bought into TMS Asia-Pacific through the acquisition of shares from co-founder and travel industry icon Phil Hoffmann, officially began work with the firm in mid-Jan. He’s been associated with TMS founder Gary Marshall for about 15 years, and last year sat on the recruitment firm’s board. “At the time I had no idea that I’d be buying in on the company,” Rizzuto told Travel Daily. For the past six years Rizzuto has worked as an IT, technology & distribution strategy consultant, working for mostly offshore airlines, GDSs and hotel groups. He said his link with TMS is “a nice marriage of those skills”. Rizzuto said that while the current TMS Asia-Pacific had no flaws and was a well known brand, there was an opportunity “for fresh blood in the business. “Nothing is broken, there’s just an opportunity to make it shine more than it already has. “I want to bring some of my best practices experience into TMS,” he told TD. “We want to move an already good model into a different space” and it gives TMS an opportunity to re-engage with the Australian market, he said. In the coming months Rizzuto says new forms of engagement that enable greater and “more meaningful” contact will be rolled out to create “real value.” An investment and overhaul of the TMS website is currently underway as a “natural progression of client and candidate expectation of service.” Some of those expectations need to be more fullfilled than just via a telephone call, he said. “I want to see the wesbite move in different directions and be a little more engaging. “We think the recruitment industry has not had a significant amount of change to it – it’s been the same old model with the same old faces for a reasonable amount of time, and we are doing that with the next phase for TMS,” Rizutto explained. Marshall said he was “over the moon” to have Rizzuto join TMS. “Recruitment is one of those industries where ethics and values are really important, and he shares those similar views,” Marshall said. Pictured above at Cafe Sydney, from left are Gary Marshall, TMS Asia-Pacific founder, Sally Matheson TMS general manager Australia/NZ and Mark Rizzuto, TMS principal. |
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