ATAS win/win outcomes surge
June 27, 2019
THE increased awareness of the AFTA Travel Accreditation Scheme (ATAS) has seen a rise in the level of complaints against agents, with AFTA confirming an ongoing focus on achieving "mutual resolutions or win/win scenarios for agents and complainants".
The above snippet is the first part of an article sent to subscribers in Travel Daily's issue from 27 Jun 19To see the full story, see the embedded issue below or CLICK HERE to download Travel Daily from 27 Jun 19