QANTAS has created a new role to spearhead the push of its new NDC trade model flagged last year (TD breaking news).
Reporting to Qantas Executive Manager Global Sales & Distribution Kathryn Robertson, Alexandra O’Connor (pictured) will join the carrier as Head of Sales Channels in Jul, where she will be responsible for overseeing agency sales and operational support, and bringing together key sales functions to strengthen how the airline supports its trade partners across all channels.
The new role coincides with the 01 Jul launch of the airline’s new distribution model, which will seek to drive the agenda for greater adoption of IATA’s NDC technology among Aussie agents.
“Alex will play a key role in supporting our agency partners through the transition to NDC, as we continue to focus on setting them up for success and making it easier to deliver an even better experience for their customers,” Robertson said.
O’Connor has spent the last two years based in Auckland as Qantas Regional General Manager, in which capacity she led the commercial, financial and operational performance for the airline in New Zealand and several key Pacific Island markets.
Further aviation experience includes more than six years with Air NZ, during that time holding the key Head of Agency Sales role for two years from 2009 to 2011.
Subsequent to that, she also spent four years at VA where she rose to become NSW Manager.
O’Connor will be based in Qantas’ Mascot office. AB
