HUNDREDS of flights to Hong Kong have been cancelled as the destination battens down the hatches for the impending arrival of ‘super typhoon’ Ragasa (TD breaking news yesterday).
Hong Kong International will be closed from 10pm AEST this evening until 10am AEST on 25 Sep, as the city braces for one of its strongest storms in years.
Out of Australia, Qantas has cancelled eight flights between Australia and Hong Kong, telling Travel Daily that it has proactively notified affected customers and offered the flexibility to rebook future flights.
Customers booked to travel on impacted services can rebook their Qantas flight free of any fees, so long as it is within seven days of the original take-off date.
Qantas customers can also elect to instead receive a travel credit for future use, the carrier said.
Meanwhile, Hong Kong Airlines has waived rebooking/rerouting/refund fees for all confirmed tickets issued on affected flights.
“Those who booked through a travel agent, or those travelling as part of a tour group, should contact their agent directly for assistance,” the carrier told TD.
In further news, Cathay Pacific is imploring customers not to call the airline due to the high volume of inquiries being processed by its customer service team.
“We will notify affected customers of the latest flight information via SMS, email and the Cathay Pacific app,” CX said.
“This ‘super typhoon’ will have a significant impact and we are positioning some of our aircraft away from HK for a staggered and resumption to our schedule throughout Thu into Fri.” AB
