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AMADEUS recently celebrated the tenth anniversary of the establishment of its Airline Services Centre in Sydney. From its 2001 beginnings, when Amadeus started developing its “next generation” suite of applications to help airlines better manage processes such as reservations and check-ins, the service centre has grown to now employ more than 150 staff. They service Amadeus’ airline IT customers in the region, including Qantas and Virgin Australia. The centre is also part of the company’s ‘Follow the Sun’ global services model, which sees responsibility for data centre support and other key services transferred around the world over each 24 hour period. The special birthday was celebrated with a visit from senior Amadeus executives from Europe, and pictured above are, from left: Jerome Brownlow, General Manager Amadeus Airline Service Centre; Michelle Wilson, the centre’s deputy general manager; Jean-Paul Hamon, Amadeus Executive Vice President Development; and Eberhard Haag, Amadeus Executive Vice President Global Operations. |
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