Headlines
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Qantas ad hoc lounges
Wednesday | Jul 10 2024QANTAS customers can now access the carrier’s 30 branded lounges using a new 28-day subscription model.
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Bill not a silver bullet: TWU
Wednesday | Jul 10 2024FINANCIAL protections for airline pax cannot be achieved without first addressing “the significant decline” in service standards, the Transport Workers Union (TWU) has warned.
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Fostering connection
Wednesday | Jul 10 2024ENVOYAGE thrives on creating opportunities for travel advisors and agencies to collaborate within its global network, which truly comes to life through the brand’s unparalleled calendar of global events.
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Customer satisfaction soars
Wednesday | Jul 10 2024FOLLOWING a significant review and the introduction of new initiatives, Envoyage has seen its Net Promoter Score (NPS) skyrocket by 10 points this year.
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LUXPERIENCE SET ON STAYING SMALL AND NICHE
Wednesday | Jul 10 2024ORGANISERS of specialist ultra-luxury roadshow Luxperience say it has no plans to return to a mass-market strategy, and will instead focus on catering to the elite elements of global travel.
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Int’l recovery a mixed bag
Tuesday | Jul 9 2024FRESH insights from the Council of Australian Tour Operators (CATO) has shown a mixed recovery in international leisure travel from Australia in 2023.
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Boeing pleads guilty to fraud
Tuesday | Jul 9 2024BOEING has pled guilty in the US to a criminal fraud conspiracy charge relating to two fatal 737 Max crashes, in a bid to avoid a protracted criminal trial.
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TA appoints agency panel
Tuesday | Jul 9 2024ACCENTURE Song, The Monkeys, and Droga5 will serve as a panel of agencies providing Tourism Australia’s (TA) creative and digital services.
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Pay on Delay “simplistic”
Monday | Jul 8 2024THE Board of Airline Representatives of Australia (BARA) has labelled the Federal Govt’s agenda of chasing a mandatory compensation scheme to penalise airlines for any delay as “incredibly simplistic”.
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Australia a luxury winner
Monday | Jul 8 2024AUSTRALIA is the top destination for APAC luxury travellers planning trips over the next 12 months, according to a newly released report from the Luxury Group by Marriott International, revealing future expectations and consumer behavioural trends in the sector.