Headlines
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Perception change needed
Thursday | Jul 10 2025MANY travellers in the Asia Pacific still associate booking travel through advisors with OTAs that do not charge direct service fees, fostering an expectation that travel planning should be complimentary or covered by suppliers through commissions.
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eventsair launches academy
Thursday | Jul 10 2025EVENT management technology brand EventsAir has launched a new customer e-learning hub designed to simplify onboarding and boost confidence for planners using the system.
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Fee for service surges
Wednesday | Jul 9 2025TRAVEL advisors charging fees for services is becoming a global standard, according to a study released by the World Travel Agents Associations Alliance (WTAAA) this week.
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We need to be like Changi
Wednesday | Jul 9 2025INTEGRATING biometric ID boarding and facial recognition technology in Australia has the potential to reduce check-in and boarding times by up to 30%, according to Flight Centre Travel Group (FCTG) Chief Experience Officer John Morhous (pictured).
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Qantas cleaning up data
Wednesday | Jul 9 2025QANTAS has begun emailing customers affected by last week’s data breach (TD 02 Jul) with details of the personal information hackers may have accessed along with advice and support.
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Aussies leading the luxury pack
Wednesday | Jul 9 2025AFFLUENT travellers are spending more and expecting more, with 72% planning to boost their outlay on high-end travel in the coming year, according to new research from The Luxury Group by Marriott.
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NTIA entries set to close
Tuesday | Jul 8 2025SUBMISSIONS from nominees in the 2025 National Travel Industry Awards (NTIA) will close this Sun 13 Jul at 11.59pm AEST, the Australian Travel Industry Association (ATIA) has confirmed.
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Ethiopian plans on AU route
Tuesday | Jul 8 2025ETHIOPIAN Airlines intends to fly to Australia in the future, but when it does, where in Australia it will fly, and what planes it will use, have yet to be determined by the carrier.
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Altura already up in the air
Tuesday | Jul 8 2025BRETT Harvey’s new enterprise Altura Travel Group has signed Crooked Compass and Adventure by Air as its two maiden partners, helping the burgeoning brand establish itself in the market.
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Aussies trust agents over tech
Tuesday | Jul 8 2025AUSTRALIANS are still booking strongly with travel advisors, despite the boom of TikTok and artificial intelligence, new data from PassportCard reveals.