Headlines
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Amex GBT cuts UK staff
Friday | Sep 11 2020AMERICAN Express Global Business Travel has confirmed significant staff cuts in the UK, but has disputed reports the workforce will shrink by 30%.
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We need an armistice
Thursday | Sep 10 2020AFTA CEO Darren Rudd has implored agents to drop arms and accept this week’s decision to appoint Webjet CCO Shelley Beasley to the Federation’s board, calling on the sector to present a united front in the lead up to the Oct Federal budget for the sake of the survival of the industry.
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WA Minister ignores agents
Thursday | Sep 10 2020TRAVEL industry fury at Western Australian Tourism and Small Business Minister Paul Papalia has been stoked with the launch of a Tourism WA “staycation in Perth” campaign with a call to action urging bookings via US-based Expedia rather than local travel agents.
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Virgin cuts eight routes
Thursday | Sep 10 2020VIRGIN Australia has withdrawn services from eight destinations “for the foreseeable future”, with flights to Nukualofa, as well as Albury, Cloncurry, Hervey Bay, Mildura, Port Macquarie, Tamworth and Uluru scrapped due to Virgin’s fleet simplification and ongoing customer demand.
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Webjet onto AFTA board
Wednesday | Sep 9 2020THE appointment of Webjet Chief Commercial Officer Shelley Beasley as a Director of the Australian Federation of Travel Agents (AFTA) (TD breaking news) has been approved by the existing Board members, in the lead-up to the organisation’s annual general meeting later this month.
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QF apologises for delays
Wednesday | Sep 9 2020QANTAS has assured the industry that unfortunately refund requests for both direct and indirect bookings are taking longer than usual due to the sheer volume being dealt with.
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Emirates returns $1.9b
Wednesday | Sep 9 2020EMIRATES has revealed it has returned more than $1.9 billion in COVID-19-related travel refunds since the start of the global pandemic, processing a mammoth 1.4 million refund requests that represent 90% of the airline’s total backlog.
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Etihad COVID insurance
Tuesday | Sep 8 2020ETIHAD Airways has today announced the launch of “COVID-19 global wellness insurance cover,” which provides for medical expenses and quarantine costs for passengers.
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Flexible bookings sought
Tuesday | Sep 8 2020INSIGHTS from a Flight Centre Travel Group (FCTG) agent survey revealed exclusively to Travel Daily have found 86.6% of customers are looking for more flexible booking terms.
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Border plan a step closer
Monday | Sep 7 2020SEVEN out of the eight states and territories have agreed to create a roadmap towards a Dec reopening of borders, following a national cabinet meeting on Fri (TD breaking news Fri).