Headlines
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New AAT, Trafalgar MDs
Tuesday | Feb 12 2019THE Travel Corporation today confirmed the appointment of long-time Trafalgar Australia chief Matthew Cameron-Smith as the MD of AAT Kings and Inspiring Journeys (TD breaking news).
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QF, CX defend codeshare
Tuesday | Feb 12 2019QANTAS and Cathay Pacific have lodged a robust defence of their plans to expand their codeshare agreement on routes between Australia’s east coast capitals and Hong Kong (TD 09 Jan 2019), in response to an invitation from the International Air Services Commission (IASC) to provide further information.
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UK crackdown on hotel sites
Tuesday | Feb 12 2019AUTHORITIES in the UK have secured a formal commitment from major online hotel booking sites to change their ways, after concerns were raised about misleading discount claims.
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Govt probes refunds scheme
Tuesday | Feb 12 2019THE Australian National Audit Office (ANAO) is seeking feedback from stakeholders on a review of the Tourist Refund Scheme, looking at whether it is being effectively administered, with the appropriate management of risks.
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Journey Beyond expands
Monday | Feb 11 2019JOURNEY Beyond has announced two key acquisitions, adding the Sal Salis luxury safari camp at WA’s Ningaloo Reef and Darwin Harbour Cruises to its portfolio of “experiential Australian tourism brands”.
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Bestjet chargeback fury
Monday | Feb 11 2019CONSUMERS affected by the collapse of Bestjet (TD 18 Dec 2018) are continuing to raise concerns about chargebacks, with a significant number of customers having had refunds reversed after challenges by Integrapay, the firm which processed credit cards on behalf of the failed OTA.
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Serko seals CWT US deal
Friday | Feb 8 2019ASX-LISTED travel technology firm Serko this morning announced an extension of its reseller agreement with Carlson Wagonlit Travel (CWT), making the technology available to CWT clients in North America.
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Entire lifts staff expertise
Friday | Feb 8 2019ENTIRE Travel Group has launched a “self-famil” program for its in-house team of destination specialist consultants, who will all travel annually on a 10-day educational trip to experience key products.
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2018 strong for airlines – IATA
Friday | Feb 8 2019GLOBAL passenger traffic rose by a “healthy 6.5%” year-on-year during 2018, according to new figures from the International Air Transport Association (IATA).
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Agencies urged to join Qantas Channel
Thursday | Feb 7 2019THE Australian travel industry is set for another seismic shift, with today’s announcement of the new Qantas Channel (TD breaking news) – including a $17.50 per flight segment “Channel Fee” for agencies which do not sign up for a new QF commercial agreement.