News
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AA outsources team
Wednesday | Jan 31 2024AMERICAN Airlines has cut nearly 700 positions in its Service Recovery team across Arizona and Texas in order to transition some of its non-essential customer enquiries to international teams.
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Capella to make Taipei debut
Wednesday | Jan 31 2024CAPELLA Hotels and Resorts is preparing to make its debut in Taiwan, with Capella Taipei gearing up to open later this year near the Xingtian Temple.
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Window Seat 31 Jan 24
Wednesday | Jan 31 2024EMIRATES is no stranger to the Guinness Book of Records, especially when it involves people from around the world.
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Int’l hotel bookings double
Tuesday | Jan 30 2024INTERNATIONAL hotel bookings as a percentage of all reservations made by Australians doubled in 2023 compared to the previous year, according to a new trends report from SiteMinder.
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Adopt AI or perish: WTTC
Tuesday | Jan 30 2024ARTIFICIAL intelligence has the potential to streamline operations, improve customer experiences, and optimise pricing strategies in travel and tourism if adopted effectively, according to a new report from the World Travel & Tourism Council (WTTC).
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Digital IPC long overdue
Tuesday | Jan 30 2024AUSTRALIA needs to follow the lead of New Zealand and invest in digitising the Incoming Passenger Card as a priority in the upcoming Federal Budget, with the Australian Travel Industry Association (ATIA) ready to ramp up lobbying efforts.
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Mandates go too far: Clark
Tuesday | Jan 30 2024SUSTAINABLE fuel mandates are “not the way to do it”, Emirates President Tim Clark stated recently in an interview with Sky News.
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HKTB CNY incentive
Tuesday | Jan 30 2024AGENTS have the chance to win one of two packed Chinese New Year themed hampers in a new incentive launched by Hong Kong Tourism Board, in partnership with Travel Agent Finder.
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G’Day El Questro
Tuesday | Jan 30 2024ESCAPE into the rugged outback without leaving luxury behind at G’day Group’s El Questro Homestead, with savings of nearly $4,500 available on a three-night stay complete with your very own private chef.
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TK rushing to MEL
Tuesday | Jan 30 2024TURKISH Airlines has brought forward the planned launch date on its new Melbourne route (TD 22 Jan) by two weeks to 01 Mar.