News
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CLIA – agents vital
Tuesday | Apr 7 2020TRAVEL agents will be key to recovery after the COVID-19 pandemic, according to Cruise Lines International Association (CLIA) Managing Director Australasia Joel Katz.
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US orders airlines to provide refunds
Tuesday | Apr 7 2020THE US Department of Transportation (DoT) has ordered airlines in America to provide cash refunds rather than vouchers to customers with cancelled flights.
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Jetstar cutbacks
Tuesday | Apr 7 2020THE latest GDS filings for Jetstar Airways show the carrier operating just 70 domestic weekly flights in Apr and May 2020 – down 97% from its normal level of 1,959 per week prior to the COVID-19 crisis.
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More webinars
Tuesday | Apr 7 2020JOIN colleagues at The Travel Industry Hub for Survive & Revive sessions on “communicating during times of crisis” at 2pm today, and “personal finances” tomorrow – CLICK HERE for info.
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VA no-show update
Tuesday | Apr 7 2020VIRGIN Australia is updating its conditions to allow any guest who “no-shows” for a VA flight up until 11.59pm on 08 Apr 2020 to request to have the value of the ticket placed into credit.
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Club Med at Home
Tuesday | Apr 7 2020CLUB Med has launched Club Med at Home, a hub of virtual activities aimed to inspire and engage.
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Thailand shutdown
Tuesday | Apr 7 2020INCOMING passenger flights to Thailand have now been completely suspended, according to a Smartraveller update from the Department of Foreign Affairs and Trade this morning.
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EY technology trial
Tuesday | Apr 7 2020ETIHAD Airways is partnering with Australian firm Elenium Automation in a trial of new technology allowing self-service devices at airports to help identify travellers with medical conditions, including the early stages of COVID-19.
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Carnival cashes up
Tuesday | Apr 7 2020CARNIVAL Corporation shares have surged more than 25% overnight, after the company announced the successful closure of a capital raising to help it navigate the COVID-19 crisis.
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Air NZ appoints
Tuesday | Apr 7 2020AIR New Zealand today announced the appointment of Joe McCollum as its Chief People Officer, replacing Jodie King who is leaving the carrier to become Chief People Officer at Vodafone New Zealand.