BARA service framework
December 11, 2015
THE Board of Airline
Representatives of Australia
(BARA) is calling for a “service
quality culture” to be
implemented across the country’s
airports, with current commercial
agreements “generally patchy”
when it comes to improving
outcomes for passengers.
The above snippet is the first part of an article sent to subscribers in Travel Daily's issue from 11 Dec 15To see the full story, see the embedded issue below or CLICK HERE to download Travel Daily from 11 Dec 15