Travel Daily | FC ‘virtual contact centre’

FLIGHT Centre has signed a new telecommunications agreement with Optus, with the deal set to see the agency group move to a "virtualised contact centre" over the next twelve months.

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The above snippet is the first part of an article sent to subscribers in Travel Daily's issue from 24 Jan 17
To see the full story, see the embedded issue below or CLICK HERE to download Travel Daily from 24 Jan 17