QH/Viva! phone drama
January 5, 2012
CALLS to Qantas Hols/Viva! Hols
contact centres were yesterday
diverted into a back-up mode,
with extra staff put in place to
handle call volumes due to a
“significant issue” with the
wholesalers’ phone lines.
The above snippet is the first part of an article sent to subscribers in Travel Daily's issue from 05 Jan 12To see the full story, see the embedded issue below or CLICK HERE to download Travel Daily from 05 Jan 12