The Travel Compensation Fund has just issued a statement about the proposals for reform of consumer protection in the Australian travel industry, saying that it’s continuing to operate as normal.
The move follows the announcement two weeks ago by consumer affairs ministers from around the country about the reform plans which include the winding-up of the TCF.
TCF ceo Glen Wells said the fund had been receiving calls from agents seeking information about the future operation of the TCF, and that at present travel agents should continue normal operations.
“There are no immediate changes to the current requirements for Australian travel agents. They must continue to lodge their annual financial reviews and financial statements with the TCF. New agents must stil make application for TCF participation and show they have the necessary financial resources to carry on business as a travel agent as part of their application for a travel agents licence,” he said.
“Also, we have been receiving calls from travel agents expressing concern about what will be in place after the TCF and whether there will be effective compensation for travel agent clients in the future.
“They have also expressed concern that if the TCF goes, they may be more exposed to consumer claims,” he added.
Wells said the Draft Plan from government officials would be available for public consultation from next month, allowing all stakeholders to put their views about what is proposed before a decision is made, most likely in December, about any changes to the curent arrangements.