Investment in wholesale and technology to buttress challenging climate.
The performance of Helloworld’s agency and ticketing business declined in the 12 months to 30 June 2025, with CEO Andrew Burnes citing agency closures and transfers as one of the reasons.
Burnes also pointed to challenging economic conditions, a drop in average airfares, and a trend towards short- and medium-haul travel.
That challenging trading environment saw Helloworld’s TTV decline from $4.15 billion to $3.8 billion, and total profit after tax slide by 7.3% to $28.48 million.
EBITDA from continuing operations held steady at $60 million, however revenue also dipped by 8.7% to $192.8 million.
Encouragingly, Helloworld’s inbound and whole divisions experienced solid growth during the year.
Meanwhile, total cash held by the business dropped from $161.9 million to $79.4 million as at 30 June, with the decline attributed in part to its $48.5 million share purchases in Webjet Group Limited during the year.
Other factors included an additional BSP payment of $40 million and increased tax payments of $19.2 million.
Looking ahead, Helloworld said it has strong forward bookings for the remainder of 2025 and well into 2026, while air bookings for next year remain 11% higher than the previous corresponding period.
More details in today’s issue of Travel Daily.