Join our high performing team of reservations consultants based in Sydney.
Reporting to the Group Reservations Manager, this role will support and lead a team of Reservations Consultants to facilitate the booking process linking people with meaningful Wild Bush Luxury travel experiences in outback Australia.
Your day will be filled with:
- Leading and motivating our Reservation Consultants to provide a consultative sales approach on bookings coming directly from consumers and through trade partners around the world
- Day to day operations of the Wild Bush Luxury Reservation functions and assisting with the overflow of calls, emails and webchats, stepping in to assist as required
- Training and developing our Reservations Consultants
- Influence and positively contribute to the achievement of sales and revenue targets
- Attending and contributing to broader team and stakeholder meeting, collaborating with Sales, Marketing and Operations
- Manage reservations procedures and streamline systems, focusing on presentation and efficiencyReport writing and analysis on contact statistics, conversion rates and bookings data
- Report writing and analysis on contact statistics, conversion rates and bookings data